Job Description

Fraud Analyst

We are seeking a highly motivated Fraud Analyst to support fraud prevention across Vanguard's Workplace Solutions (VWS) business, including employer-sponsored retirement plans and participant account activity. This role focuses on designing, monitoring, and optimizing real-time fraud controls that protect participant accounts from risks such as account takeover, social engineering, and fraudulent distributions or withdrawals. The analyst will work closely with senior leaders and cross-functional teams to ensure fraud strategies are effective, scalable, and aligned with both client experience and regulatory expectations. The ideal candidate brings strong analytical skills, hands-on experience with fraud rules and transaction monitoring, and a solid understanding of fraud risks within financial services or payments environments.

Global Risk and Security (GR&S) at Vanguard enables business strategy, protects client and Vanguard interests (e.g., assets and data), and stewards a strong risk culture. Our teams leverage enterprise-wide insights, deep expertise, and trusted advice so that across Vanguard leaders and crew drive faster, stronger, risk-informed decisions.

Within GR&S, the Enterprise Security and Fraud (ES&F) sub-division is responsible for the global protection of Vanguard crew, property, data, and client assets. We are the trusted advisors that protect the pride of Vanguard with state-of-the-art security and fraud capabilities. We are a world-class destination of highly engaged, passionate, and diverse talent expected to continuously learn and develop in an ever-changing security landscape.

Our crew are our greatest resource – by joining our team you will build collaborative long-term relationships and enjoy a suite of benefits that includes comprehensive health and wellness care, work-life balance, and an investment in your future at its core.

Job Description

• Support Real-Time Fraud Controls: Develop, implement, and maintain fraud rules and detection strategies for participant transactions (e.g., withdrawals, loans, distributions).
• Monitor & Optimize Performance: Analyze fraud trends, rule performance, and key metrics to improve detection rates and reduce false positives.
• Conduct Data Analysis: Perform deep-dive analyses to identify emerging fraud patterns, vulnerabilities, and control gaps.
• Execute Rule Tuning: Adjust thresholds, logic, and segmentation to optimize real-time decisioning performance.
• Partner Cross-Functionally: Collaborate with Product, Engineering, and Operations to support fraud controls in new features and participant journeys.
• Support Investigations & Insights: Provide analytical support for fraud cases, root cause analysis, and loss mitigation efforts.
• Contribute to Reporting: Develop and deliver clear reporting on fraud trends, losses, and control effectiveness.
• Adhere to Governance: Ensure fraud controls are documented, tested, and aligned with risk and compliance standards.

Qualifications

Required Experience

• 2+ years in fraud analytics, fraud strategy, or financial crimes
• Experience in at least one of the following: Fraud rules management / transaction monitoring Payments fraud, account takeover, or digital fraud risks
• Experience working with cross-functional teams in a matrixed environment

Technical & Analytical Skills

• Strong analytical and problem-solving skills with experience using data to drive decisions
• Proficiency in SQL, SAS Python or other data analysis tools and data visualization tools such as Tableau or Power BI
• Familiarity with fraud rules engines or decisioning platforms (preferred)
• Basic understanding of fraud models or scoring methodologies.

Professional Skills

• Strong written and verbal communication skills
• Ability to translate data insights into clear, actionable recommendations
• Detail-oriented with strong execution focus
• Collaborative mindset with ability to work across teams

Special Factors

Sponsorship

Vanguard is offering visa sponsorship for this position.

About Vanguard

At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.

How We Work

Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

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